General FAQs
What services do you offer?
We offer fireproofing services for curtains, upholstery, fabric, and wood, as well as curtain cleaning services. We specialize in treating various materials, ensuring they are safe and compliant with fire safety regulations and standards.
How do I get a free quote?
You can get a free quote by filling out our online quote form with the relevant details of your project. We will provide a 6-month valid estimate in under an hour.
Are your fireproofing treatments safe and non-hazardous?
Yes, we use safe and non-hazardous chemicals in our fireproofing treatments. Safety data sheets are available upon request.
How long does the fireproofing treatment process take?
Treatment time varies based on factors like project size and material type, but it typically ranges from a few hours to a full day. Off-site treatments may require a week's turnaround.
What is your coverage area?
Our services are available anywhere in the UK.
What are your operating hours?
We operate 24 hours a day, 7 days a week for your convenience. We are usually available within 7 days and can accommodate next-day requests if possible.
Do you offer any discounts for large orders?
Yes, we offer competitive pricing and discounts based on the total square meters (m2) of the materials being treated.
Can you provide certification after the treatment is completed?
Yes, after the invoice is paid, a certificate will be issued and forwarded via email in PDF format.
What payment methods do you accept?
At this time, we accept payments only via bank transfer or cash.
Do you offer any guarantees or warranties for your fireproofing services?
While we don't offer guarantees or warranties for our fireproofing services, we take pride in our high-quality work and customer satisfaction. If you are not satisfied with the results of our services, please contact us within a specified time frame and we will address any concerns or rectify any issues.
Fireproofing Curtains FAQs
Services and Pricing
What services do you provide?
We provide certified BS 5867 Part 2 Type B fire retardant spraying services for curtains, ensuring they are safe and compliant with fire safety regulations and standards.
What is the pricing for your fireproofing curtain services?
Our pricing is based on the total square meters (m2) of the curtains, with discounts available for larger orders. You can find detailed pricing information on our website.
Fire Retardant Treatment
How effective is your fire retardant treatment?
Our fire retardant treatments effectively prevent the spread of fire. We use only the best products on the market and test different materials to ensure the highest standards of quality.
Are your fire retardant products environmentally friendly?
Fire retardant products in general are not environmentally friendly so measures are taken to ensure our services mitigate their impact.
How long does the fire retardant treatment process take?
Treatment time varies based on factors like curtain size and quantity, but it averages a few hours to a full day. If we treat your curtains off-site, expect a week's turnaround.
How often do I need to re-treat my curtains?
We recommend re-treating curtains every 5 years for optimal protection. You can also dry clean treated curtains up to five times before re-treatment becomes necessary.
Are the chemicals used in your fire retardant treatments hazardous?
The chemicals we use are safe and non-hazardous, with safety data sheets available upon request. Our fabric treatments are OEKO-TEX® suited (I-IV)
Will the fire retardant treatment change the look and feel of my curtains?
Once dried, the colour of the curtains should remain the same shade, though sometimes it may become slightly darker. The curtains may have a more substantial feel after treatment, yet still maintain their natural softness.
Is there a possibility of shrinkage after the fire retardant treatment?
Although rare, it is possible to experience some shrinkage when curtains are sprayed with water-based solutions. We cannot guarantee that this will not happen, so we recommend considering the risk before deciding to apply any treatment.
Curtain Requirements and Certificates
How can I tell if my curtains are already flame retardant?
You can check for a label on the curtains showing the fire standard, or refer to a certificate or documentation you received confirming their fire retardancy.
What happens if my curtains don't have a label or documentation?
If your curtains do not have a label or documentation, you should consider having them treated with a fire retardant spray and obtaining a BS 5867 Part 2 Type B certificate to ensure compliance and maintain proper records.
Do domestic curtains need to be fire retardant?
UK law does not require domestic curtains to be flame resistant. However, curtains used in public areas and commercial buildings must meet the flame retardant requirements specified in BS 5867 Part 2 Type B or C.
How long is the certificate of fire retardancy valid for?
The certificate is valid for 5 years or 5 dry cleans, whichever is sooner.
Will I receive a certificate after the treatment is completed?
Yes, after the invoice is paid, a certificate will be issued and forwarded via email in PDF format.
Additional Services and DIY
Do you offer curtain cleaning services?
Yes, we offer a comprehensive Curtain Cleaning and Fireproofing Service for those looking to refresh their curtains before fireproofing.
Can I apply the fire retardant treatment myself, or do I need to hire professionals?
While DIY fire retardant application is possible, hiring professionals is recommended for their expertise, access to industry-grade products, time savings, and providing a certificate of fire retardancy for compliance purposes.
Venues and Regulations
What areas do you serve?
Our services are available anywhere in the UK.
What are some specific venues that require fire-resistant curtains?
Yes, some examples of venues that require fire-resistant curtains include schools, universities, colleges, theatres, auditoriums, TV studios, village halls, churches, wedding venues, nursing homes, residential homes, care homes, hotels, rented accommodations, restaurants, bars, and nightclubs.
What are the aftercare and safety recommendations following fire retardant treatment?
After treatment, the room can be reused within minutes, provided the curtains are not disturbed. Insurance policy documents, method statements, and risk assessments can be provided upon request.
Curtains should be well maintained and kept free from dust and debris.
Scheduling and Contact
What are your operating hours and how soon can you come and spray fire retardant on my curtains?
We operate 24 hours a day, 7 days a week for your convenience and we are usually available within 7 days, and next day if possible.
How soon will my curtains be returned after you have received them for in-house treatment?
Curtains sent to us for in-house treatment are normally posted within one week of being received.
How can I contact you for further enquiries or assistance?
You can reach out to us via our contact form on the website or call us directly. Our customer service team is available online or by phone to answer any questions you may have.
Payment and Guarantees
What payment methods do you accept?
At this time, we accept payments only via bank transfer or cash.
Do you offer any guarantees or warranties for your fireproofing services?
While we don't offer guarantees or warranties for our fireproofing services, we do provide a Certificate of Fire-Retardant Treatment upon completion. This certificate serves as proof that your curtains or textiles have been treated according to industry standards and comply with fire safety regulations.
Curtain Cleaning & Fireproofing FAQs
How often should curtains be cleaned and fireproofed?
We recommend cleaning and fireproofing curtains every 3-5 years, depending on factors such as air quality, curtain material, and daily usage.
Are your curtain cleaning and fireproofing services suitable for all types of curtains and fabrics?
Yes, we can clean and fireproof most curtain types and fabrics. Our skilled professionals ensure effective cleaning and fireproofing without causing damage. Contact us if you have any specific concerns or questions about your curtains.
How long does the cleaning and fireproofing process take?
Cleaning and fireproofing duration varies based on job size and complexity. Most projects can be completed in a few hours to a day, but larger or unique projects may take longer. We prioritize efficiency and high-quality results.
What methods do you use for curtain cleaning?
We use state-of-the-art equipment and non-hazardous cleaning solutions to thoroughly clean your curtains onsite.
Will the cleaning process cause any damage or shrinkage to my curtains?
Our skilled professionals are trained to handle various curtain types and fabrics, ensuring that the cleaning process does not cause any damage or shrinkage.
Do I need to remove my curtains before the cleaning process?
No, you do not need to remove your curtains. Our team will clean your curtains onsite, so there is no need to take them down.
How do I know if my curtains need cleaning?
Signs that your curtains need cleaning include visible dust, dirt, or stains, as well as an accumulation of allergens or unpleasant odours.
Do you provide any discounts for large orders?
We offer competitive pricing and discounts of up to 50% based on the total square meters (m2) of the curtains.
Can I schedule a cleaning during non-business hours or on weekends?
Yes, we understand the importance of minimizing disruption to your operations. Please contact us to discuss scheduling options, and we will do our best to accommodate your needs.
How can I get a free quote for my curtain cleaning needs?
To get a personalized quote for your curtain cleaning needs, please contact us via phone at 07970 522475, email at adam@fire-proofing.co.uk, or fill in our online Quote form.
Fireproofing Upholstery FAQs
Can a sofa without any labels be treated with fire retardant spray?
Unfortunately, we cannot treat sofas without labels, as the label provides crucial information about the fire-resistant standard of the internal fillings. Without this information, we cannot guarantee the effectiveness of the fire retardant treatment or compliance with fire safety regulations, such as the Furniture and Furnishings (Fire) (Safety) Regulations 1988 (FFSR).
I am a furniture supplier and have a piece of furniture covered with an untreated material. Can it be treated to meet the Crib 5 standard as outlined in BS 5852:2006?
Yes, it is possible to treat the furniture to meet the Crib 5 standard, as specified in BS 5852:2006, but only if the covers are removable so they can be dry cleaned. This is because the treatment may be affected by regular water-based cleaning methods.
I am renting out a property and need to make the furniture meet the BS 5852 Part 1 (cigarette and match) standard. Can this be achieved?
Yes, it is possible to treat the furniture to meet the BS 5852 Part 1 standard, as specified in BS 5852:2006. However, after the treatment, the furniture will need to be dry cleaned. If the furniture is cleaned using water extraction methods, re-treatment will be necessary to maintain the fire-resistant properties.
I have a piece of fabric less than 5 meters in length that needs to meet the BS 5852 standard. Can this be done?
Yes, we can treat the fabric to meet the BS 5852 standard as specified in BS 5852:2006, as long as you are aware that the fabric will be dry clean only. For suppliers, please note that this treatment may not be suitable, as it will not withstand the water soaking procedure set out by the Furniture and Furnishings (Fire) (Safety) Regulations 1988 (FFSR).
I have upholstery fabric on a roll that requires treatment. What is the best method to comply with FFSR?
For the best results and compliance with the Furniture and Furnishings (Fire) (Safety) Regulations 1988 (FFSR), the upholstery fabric on a roll should be back-coated. This process ensures that the fire retardant treatment is more durable and can withstand the water soaking procedure required by the FFSR.
Do you offer backcoating services for fabric on a roll or upholstered furniture?
Unfortunately, we do not provide backcoating services for either fabric on a roll or upholstered furniture. Our specialization is in on-site treatments. Backcoating involves fabric on a roll and requires specialized machinery that employs heat to instantly cure the chemical during the process.
How does backcoating compare to spraying with fire retardant in terms of permanence and maintenance?
Backcoating is a more permanent solution for suppliers, as it does not typically require a maintenance program. In contrast, spraying with fire retardant involves a maintenance program that necessitates re-treatment approximately every 5 years to ensure continued effectiveness and compliance with fire safety regulations.
Fireproofing Wood FAQs
What is the importance of fire retardant treatment for wood and timber structures?
Fire retardant treatments improve the safety and durability of wood and timber structures by reducing flammability and fire spread. They protect structural integrity, minimize damage, and help meet safety regulations and building codes.
How does intumescent fire retardant work?
Intumescent fire retardants form a protective layer on wood when exposed to high temperatures, insulating and slowing down burning.
Is fire retardant treatment suitable for all types of wood?
Generally, yes. However, choose the appropriate product and application method based on the wood and desired finish. Contact us for guidance.
How long does the fire retardant treatment last?
Longevity depends on environmental conditions, wood type, and the product used. Regular inspections and maintenance can prolong effectiveness.
What types of wood and timber structures do you treat?
We specialise in treating all types of timber and wood used for interior and exterior applications, including cladding, stairs, panelling, roof trusses and floor joists, sheds, barns, wood structures, furniture, stage props, and displays.
What information do I need to provide for an accurate quote?
Please provide the fire standard (30/60 Minute, Euroclass B), type of wood (unfinished or finished), square metres to be treated (include reverse if required), finish required (matt, satin, or gloss), colour (clear, white, or tinted), and treatment date (approximate date).
What are the optimal conditions for fire retardant application services?
For external applications, the best time is late spring to early autumn, avoiding colder months, freezing temperatures, dampness, and high humidity. Schedule during low chances of rain or precipitation.
For internal applications, maintain a warm, dry environment with consistent temperature and low humidity levels. Ensure proper air circulation with fans or open windows during the application process. Applications can be performed year-round if the environment is maintained at appropriate conditions.
Can you treat painted or varnished wood?
Yes, painted or varnished wood requires an adhesion primer, followed by two coats of fire retardant and a topcoat in a matt, satin, or gloss finish.
What is the process for treating unfinished wood?
On unfinished wood, apply two coats of fire retardant, followed by a topcoat in a matt, satin, or gloss finish.
How can I maintain the effectiveness of the fire retardant treatment?
Regular inspections and maintenance can help prolong the effectiveness of the fire retardant treatment. It is essential to ensure the wood remains in good condition and free from damage, such as cracks or moisture intrusion.